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Terms & conditions


Guarantee of quality:      
We understand the importance of keeping high levels of quality along the process of the production.  Also, we take care of taking place according to the offered measures.  
Unless specify other thing, all the products of first quality are made with threads "Azo-Free" due to the problems potentially cancerigenic, in particular with the products, like garments of dressing for European countries this is important to avoid problems in customs.  
This type of products can wash with cold water and in washing machine up to 40 C.  
It is recommended that after washing a product it dries off to the shade so that it doesn't lose the colour.  

Recycled products:  
These products have been made of used skirts and huipils, but  they are still conserved of good quality.  Using these recycled garments allows the artisans to manufacture other new ones and in that way new work sources are motivated.  
The products made with recycled garments can vary of the presented image, for that reason it is classified as "each product is unique"  
The price:      
The prices that appears in this catalog are retail prices  in the city of Guatemala.  Most of shippings are by air, which can arrive in 4 or 5 days to the door of the client.  
We can also ship by sea when the order is large or we consolidate it with other producers.  When shipping by sea we'll charge 2% of the value of the invoice due to the cost for the transport toward the Port Quetzal or Port or Santo  Tomás de Castilla.    
Although we can also calculate the CIF cost.  
We accept the payment in Dollars, Euros or Quetzals.    
In the event of requesting variation in some product, so the price will change.  


1)  Free shipping in orders to the 50 states of United States (including Hawai and Alaska) and Canada if the order is more than $200 through Standard shipping, but if the order is more than $500 through DHL.

2)  Wholesale discounts besides free shipping:  (This discount will calculate when enter the coupon code when checkout).

More than Discount
 $    500 10%
 $ 1,000 15%
 $ 1,500 20%
 $ 2,500 Negotiable

3) When a customer recommend us and in his/her last order was more than $ 200 and the friend buy more than $200, then he can get an extra 5% in the next purchase.

4) Discount 5% in payments through Money Gram, Western Union, Xoom or Bank wire transfer.  (Choose the Bank transference option when checkout), then we'll send you an email in order to send the information that you'll need for to do the transferernce or the payment.

New orders:   
To begin to work the new orders we will have a lot of communication with the client to make sure on their particular requirements, the packing of the product, the tagged, the time of delivery and more.     
Availability of fabrics:   
We generally have almost all the colors of fabrics, however, from time to time we don't have available some.  If the client requests products with a fabric that is not available in that moment, we will ask to wait for some days while we produce it.  
For large orders, we need from 45 to 60 days to complete the order.  

The cost of the shipment is paid by the client (In case the destination is USA, then is free shipping if the order is more than $500 and the shippment could be through DHL in the 90% of the cases).

We'll give a number guide in order to you track the order.

The shipment may be done through:

  • UPS, where we have gotten preferential rates, and  can arrive to the destination if it is in the United States, in 3 days, if it is Europe, New Zealand or Australia, it can arrive in 6 days or, track at:  www.dhl.com
  • Using the Stardard shipping arriving up to 2 or 3 weecks to the destination.  When is dispatched this can be track at:  http://www.elcorreo.com.gt/ems/formulario.php and 10 or 12 days later may track at:

when the order is large we prepare the necessary documents (export license, origin certificate, Form "A"), in order to reduce or discharge the taxes in some countries.  
Also, we can organize the shipment by Cropa Panalpina or Cargo, S.A. Although for these it is better for the shippings longer than 100 kilos and it is better to use these agents when the client has a custom agent so processes the import documents.  
Frequently the clients ask us to consolidate the orders of several producers to reduce the shipment cost.  We will be charmed of to organize or to contribute so that this is well.    

How to get free Shipping to all America:

Here the minimum purchase order:

  • Standard deliver (2 weeks):  $200
  • DHL (3 days):  $500

Privacity policies: 

Mayan Fair Trade will never rent or sell your personal information to any third party.

While your credit card information is also collected at the time of purchase, only the last four digits are stored at our server. The credit card information is safely held.

We accept the refund of products before 15 days after having received the merchandise.  This when we did some error on behalf of us or for the not quality ordered.  In these cases, it will be negotiated with the client the cost of the transport of the refund. 

Payment methods

In this moment we accept payments by

When  the payment is done through any method with exception of paypal, there will be a discount of 5%.