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Terms & conditions

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Guarantee of quality:      
We understand the importance of keeping high levels of quality along the process of the production.  Also, we take care of taking place according to the offered measures.  
Unless specify other thing, all the products of first quality are made with threads "Azo-Free" due to the problems potentially cancerigenic, in particular with the products, like garments of dressing for European countries this is important to avoid issues in customs.  
This type of products can be washed with cold water and in washing machine up to 40 C.  
It is recommended that after washing a product it dries off to the shade so that it doesn't lose the color.

Leather products must be clean with a soft, dry cloth. 

Recycled products:  
These products have been made of used skirts and huipils, but  they are still conserved of good quality.  Using these recycled garments allows the artisans to manufacture other new ones and in that way new work sources are motivated.  
The products made with recycled garments can vary of the presented image, for that reason it is classified as "each product is unique"  
    
The price:      
The prices that appears in this catalog are retail prices  in the city of Guatemala.  Most of shippings are by air, which can arrive in 4 or 5 days to the door of the client.  

Discounts:

In addition offers bulk purchasing each product, we grant up to 40% off our entire store for customers from America.

Rest of the world 30% off.  

Availability of fabrics:   
We generally have almost all the colors of fabrics, however, from time to time we don't have available some.  If the client requests products with a fabric that is not available in that moment, we will ask to wait for some days while we produce it. 

Shippings:  

  • DHL:  when the orders are lower than 20 kilos and the destination is into America.  Usually takes 2 -3 business days.
  • UPS:  When the orders are higher than 20 kilos or the rest of the world.  Usually takes 2-3 business days to America.  Rest of the world 6 business days.

We'll provide a number guide automatically when your order has been shipped.

Privacity policies: 

Mayan Fair Trade will never rent or sell your personal information to any third party.

We never hold any card information due to the payments are made through the Paypal's safe servers.  

Refunds  
We accept the refund of products before 15 days after having received the merchandise.  This when we did some error on behalf of us or for the not quality ordered.  In these cases, it will be negotiated with the client the cost of the transport of the refund. 

Payment methods

In this moment we accept payments by

  • DEposit to our Wells Fargo account.
  • Paypal
  • Xoom
  • Western Union